Ordering Process

Step 1: Schedule a Complimentary Consultation

Initiate the process by reaching out to us via email to schedule a complimentary virtual consultation at your preferred time and date. Following your request, we'll promptly send a confirmation email, confirming a 30-minute private video call through Zoom. During the consultation, we will address all your requests and preferences, including bra styles, fabric choices, and measurements. 

Step 2: Order the Virtual Fitting Kits

Click on "Order Fitting Kits" to complete the $75 payment. Once the payment is processed, we will then send you a personalized Bra Design, complete with fabric swatches tailored to our earlier consultation, along with fitting kits.

Step 3: Obtain Measurements and Select a Bra Design

Upon receiving the fitting kits, select the service option of "Get Measurement" and submit it on our Contact page. Choose a convenient date and time for a virtual meeting to guide you through measurement process one-on-one. We will assist you in obtaining a series of measurements. Together, based on your measurements and preferences, we collaboratively select the ideal bra design that suits you best.

Step 4: Finalize the Bra Design and Proceed with Payment

We will thoroughly review the chosen bra design, ensuring every detail is addressed to guarantee the customer's happiness and satisfaction with the selection. After finalizing the selected bra design, we will guide you to the designated bra category on our online shopping page, allowing you to make the purchase and complete the payment.

Step 5: Delivery of Samples

Once the payment has been processed, we will send fitting samples to you. Then, we will arrange a third virtual fitting session to verify the accuracy of your personal patterns and ensure your satisfaction with the selected style. A return label is provided for convenient return shipping of the samples back to us.

Step 6: Bra Creation and Delivery

Upon receiving the returned samples, we initiate the process of cutting and sewing your custom bra. Typically, it takes approximately 5 to 12 weeks to complete your personalized bra, starting from the date when the samples are received back by our team. The delivery time frame varies contingent upon the chosen style and fabric.

Step 7: Post-Delivery

Following the receipt of your bra, try it out, and inform us if any adjustments are needed by sending an email. Should you desire any alterations, we will schedule a virtual fitting, provide a return label for you to send the bra back to us, make the necessary adjustments, and swiftly return the modified bra to you.